Shipping Charges:

We usually dispatch the orders within 2 working days of confirming the order. Shipping is FREE for orders above Rs 2000. For any orders below Rs 2000 we charge a flat shipping fees of Rs. 150/-. We ship all our items in tough packaging material. We normally use FedEx or Delhivery for shipping in India and the customers are provided with the tracking ID on dispatch of the order.

Shipping Time:

Please allow a standard delivery period of 4-6 working days for your orders to reach you. Tracking ID will be provided once your orders are completed. Delivery will normally be attempted on weekdays, however our customers can contact us at info@tehueti.com for special instructions regarding delivery.

Returns/Refunds

We will ensure that the products will reach you after rigorous inspection. However if there is damage during shipping the same can be informed to us within 24 hours of receipt of the product along with Proof of Damage (Pictures Taken of the product as well as packaging with the shipping label readable). We will provide replacement of the product(free of any charges) or refund your payment/ Extend Store Credit (Decided on per case basis) in case of its unavailability. No replacement will be made without the above mentioned proof.

If the buyer fails to report damage/defect within 24 hours of receipt, the product shall not be returned/refunded for. Decision of TEHUETI through its partners/employees will be final in all respects.  The Buyer should not accept a damaged/open box from the courier delivery agents. We will not be liable in case an open box is received and claim for missing items/damaged items is made. If the package feels empty please refuse to accept the package. In case of any litigation/legal issues, Courts of South Delhi shall have jurisdiction.